Remote only

Business Solutions Automation Specialist

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Abu Dhabi, United Arab Emirates Full-time Due 08/10/2026 (15 days left)

Job Description

Synopsis

Responsible for the development and delivery of Airports & Ground Operations'automation strategies including collating, design, engineering, construction and delivery of automation solutions reducing manual intervention, raising productivity, consistency and quality.

Accountabilities

Support Manager to collate, report and escalate automation project within'Airports & Ground Operations resulting in manual intervention reduction of an overall 30%.
Manage day-to-day operations of identifying, developing and building automation solutions as directed by Manager in reducing manual intervention using, but not limited to, Office365 applications raising productivity and consistency.
Report to Manager any limitations in Airports & Ground Operations automated solutions and applications rolled out by the department.
Responsible for completing projects related to departmental automated solutions within a specified time frame.
Responsible for delivering effective professional innovative proposals to the department that is aligned to the overall departmental goals.
Stay up to date with emerging technologies, best practices and innovative designs.

Qualifications

Education & Experience

Minimum Diploma or relevant license/certification.
Subject matter expert (SME) with proven demonstrable sound knowledge&;and relevant industry experience in passenger handling operations, preferably gained through 4-6 years in an Above Wing or Ground Handling Operations role with an airline or ground handling agency.
Demonstrable knowledge of airport systems and automation initiatives

Additional Information

Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.

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