Company Description
Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids’ Club.
Job Description
- Manage the General Manager’s calendar, including appointments, meetings and conferences, and coordinate supporting documents, venues and travel itineraries.
- Handle correspondence and requests for information or assistance professionally and promptly.
- Conduct research and gather relevant information through electronic resources and liaison with internal and external stakeholders.
- Screen telephone calls, respond to enquiries and direct requests appropriately.
- Coordinate travel and accommodation arrangements for the General Manager.
- Prepare presentations, documents, briefing papers and reports for the General Manager.
- Maintain efficient Executive Office systems, including data management, recordkeeping and filing.
- Ensure regular reports are prepared accurately and submitted within the required deadlines.
- Manage the issuance and tracking of gift vouchers.
- Monitor and maintain adequate supplies for the Executive Office.
- Support the development and implementation of special projects.
- Coordinate with support departments to ensure compliance with hotel policies and standards.
- Work closely with the Executive Committee and key Department Heads to facilitate communication and follow-up on action items.
- Maintain and update the Executive Office duty roster and annual leave plan.
- Liaise with Executive Assistants at Regional Headquarters and other properties to coordinate relevant matters and build effective working relationships.
Qualifications
- At least 2 years luxury hotel experience in a similar role
- Proficient in Microsoft Office (Outlook, Word, PowerPoint, Excel)
- Excellent verbal and written communication skills
- Well-developed organizational skills
- Attention to detail
- Professional discretion