We are currently looking for dynamic, and self motivated Food & Beverage professionals who want to move their careers forward.
As an Attendant you are responsible to provide basic support and service task, aiming for the highest possible customer satisfaction and the role will include key responsibilities such as:
• Perform task as per instructions from the immediate Supervisor and as per duty schedule
• Perform task in close cooperation with the Room Service / Guest Relation / Front Office and other key service departments
• Perform all duties related to the mini bar operation and relieve the Supervisor during his / her absence
• Work within the team to prepare all mise en place according to 24 hours service requirements
• Ensure proper appearance and grooming while on duty
• Answer the Room Service telephones, if and when required
• Good knowledge of the Room Service menu in order to answer guests’ queries
• Be familiar with all relevant issues concerning the Room Service
• Report cleanliness and maintenance issues to the immediate Supervisor
• Keep all occupancy information containing documents under close cover during the work on the floors
• Attend regular training session in line with the departmental SOP’s
• Familiar with the company’s internal policies and safety procedures
Education, Qualifications & Experiences
You should ideally have a vocational training in food and beverage with preferable previous experiences in a similar role. Good English communication skills are essentials. Computer knowledge and additional language skills are an advantage.
Knowledge & Competencies
The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ individual with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:
Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Customer Focus
Adaptability
Teamwork