We are currently seeking passionate and dynamic, guest-focused Housekeeping professionals who take pride in delivering exceptional customer service and creating memorable guest experiences. As a Housekeeping Attendant, you will be responsible for carrying out daily duties as assigned by your Supervisor while adhering to hotel policies and procedures.
- Receive work assignments, keys, and supplies from the Supervisor and accurately sign the key logbook.
- Clean guest rooms and bathrooms according to hotel standards.
- Ensure fire exits and stairways remain free from obstructions.
- Report any maintenance issues immediately.
- Pick up litter from corridors and walkways.
- Vacuum carpets and upholstered furniture, dust and wipe furniture, and empty wastebaskets.
- Make beds and clean sinks, bathtubs, toilets, tiles, mirrors, floors, and metal fixtures.
- Replenish bathroom amenities and guest room supplies.
- Neatly arrange guest toiletries and spot-clean carpets when required.
- Maintain guest corridors, service pantries, and service areas in a clean and tidy condition at all times.
- Remove room service trays and trolleys from guest rooms and corridors.
- Coordinate with the valet service to collect guests' clothing for laundry, dry cleaning, or pressing services.
This role requires attention to detail, a positive attitude, and a commitment to maintaining the highest standards of cleanliness and guest satisfaction.
Education, Qualifications & Experience:
Ideally, you should have vocational training in Housekeeping within a hotel environment. A good command of English is an advantage.
Knowledge & Competencies:
The ideal candidate is a friendly, caring, and dedicated individual with strong cross-cultural awareness and a willingness to go the extra mile when required. You should have a genuine passion for customer service, be able to work effectively under pressure in a fast-paced environment, and enjoy interacting with guests and colleagues from diverse cultural backgrounds.
Required Competencies:
- Understanding the Job
- Taking Responsibility
- Recognizing Differences
- Customer Focus
- Adaptability
- Teamwork and Collaboration