Summary:
We are seeking a skilled and friendly Waiter/Waitress to join our team at the Gastro pub. The successful candidate will take orders and serve food and beverages to patrons while providing excellent customer service in a fast-paced environment.
Job Responsibility:
- Greet customers and present menus
- Take accurate food and drink orders
- Deliver orders to tables promptly
- Collaborate with kitchen staff to ensure timely delivery of food
- Upsell additional products when appropriate
- Maintain a clean and organized workspace
- Handle any customer inquiries or complaints
- Process payments and issue receipts
Candidate Requirements:
- Proven work experience as a Waiter/Waitress
- Customer-oriented approach and patience
- Excellent communication skills
- Ability to work effectively in a team
- Flexibility to work in shifts
- Neat and presentable appearance
- High school diploma; food safety training is a plus
1.Exceptional customer service skills to ensure a positive dining experience for guests.
2. Ability to multitask and prioritize tasks efficiently in a fast-paced environment.
3. Strong communication skills to effectively interact with customers and colleagues.
4. Knowledge of food and beverage menu items to make recommendations and answer customer inquiries.
5. Attention to detail to ensure accurate order taking and delivery.
6. Ability to remain calm under pressure and handle difficult situations with professionalism.
7. Team player mentality to collaborate with kitchen staff and other servers for seamless service.
8. Basic math skills for handling transactions and processing payments accurately.
9. Flexibility to work varying shifts, including evenings, weekends, and holidays.
10. Knowledge of food safety and hygiene practices to maintain a clean and sanitary work environment.