Rixos Premium Qetaifan Island North
Rixos Premium Qetaifan Island North offers guests a luxurious breakaway to an island packed with entertainment and adventure. With five acres of fun-filled attractions, including a sensational waterpark, private beach, retail area, a beach club, and numerous fine dining and casual restaurants, Rixos Premium Qetaifan Island North is the ultimate multi-inclusive vacation destination.
Position Overview
We are looking for a highly organized and service-oriented People & Culture Executive with hands-on experience in Waterpark, Theme Park, Resort, or high-volume hospitality operations.
The successful candidate will support the day-to-day People & Culture operations, including employee relations, payroll coordination, attendance and leave management, employee documentation, recruitment support, onboarding, and HR administration.
Hands-on experience with the Oasys payroll system is mandatory for this position.
Key Responsibilities
People & Culture Operations
- Manage day-to-day People & Culture activities for Waterpark/Theme Park operational teams.
- Maintain accurate and up-to-date employee records and personnel files.
- Prepare HR letters, certificates, contracts, confirmations, and other employee documentation.
- Ensure compliance with company policies, procedures, and applicable labour requirements.
- Support internal HR audits and maintain proper documentation.
Payroll & Oasys System
- Manage and maintain employee payroll-related data in the Oasys payroll system.
- Process and verify monthly payroll inputs, including:
- Attendance and working hours
- Overtime
- Leave and absences
- New joiners and separations
- Salary adjustments
- Allowances and deductions
- End-of-service-related payroll inputs
- Reconcile payroll information with attendance and HR records before payroll submission.
- Coordinate with Finance and relevant departments to resolve payroll discrepancies.
- Maintain confidentiality and accuracy of all payroll and employee information.
Attendance & Leave Management
- Monitor daily attendance, absenteeism, late arrivals, and leave records.
- Ensure timely and accurate updates of attendance and leave information.
- Coordinate with department leaders regarding attendance irregularities and employee concerns.
- Support the implementation and monitoring of attendance policies.
Recruitment & Onboarding
- Support recruitment activities for operational and support functions.
- Coordinate interviews, selection documentation, offers, and pre-employment requirements.
- Support onboarding and induction programs for new employees.
- Ensure employee files and joining documentation are complete before and after joining.
- Support high-volume seasonal and operational recruitment requirements.
Employee Relations & Engagement
- Act as a first point of contact for routine employee queries and People & Culture matters.
- Support employee relations activities and escalate complex cases to the People & Culture Manager.
- Assist in disciplinary procedures, investigations, warnings, and other employee relations documentation.
- Support employee engagement activities, recognition programs, and People & Culture initiatives.
- Maintain positive relationships with employees and operational departments.
Waterpark / Theme Park Operations
- Provide hands-on P&C support in a high-volume, fast-paced operational environment.
- Understand the unique workforce requirements of Waterpark/Theme Park operations, including seasonal staffing, shift work, operational manpower fluctuations, and large frontline teams.
- Support workforce planning and manpower movements during peak operational periods.
- Work closely with operational departments such as F&B, Lifeguards, Guest Relations, Attractions, Security, Engineering, Housekeeping, and other park operations.
Requirements
Essential
- Bachelor’s degree in Human Resources, Business Administration, Hospitality Management, or a related field.
- Minimum 3–5 years of relevant People & Culture / HR experience.
- Previous experience in a Waterpark, Theme Park, large-scale resort, leisure attraction, or high-volume hospitality operation.
- Hands-on experience with the Oasys payroll system is mandatory.
- Strong knowledge of payroll inputs, attendance, leave, overtime, and employee records.
- Experience supporting a large and diverse operational workforce.
- Strong knowledge of HR administration and employee relations.
- Excellent Microsoft Office skills, particularly Excel.
- Strong communication, interpersonal, and organizational skills.
- Ability to work under pressure and manage multiple priorities.
Preferred
- Experience in Qatar or the GCC hospitality/leisure industry.
- Experience working with seasonal or high-volume manpower.
- Knowledge of Qatar Labour Law and HR practices.
- Experience supporting large Waterpark/Theme Park operations.
- Previous experience with HRIS/payroll and attendance systems in addition to Oasys.