Summary:
We are looking for a courteous and professional Hostess to join our team at Rosso restaurant. The Hostess will welcome guests, manage reservations, and provide excellent customer service to enhance the dining experience at our establishment.
Job Responsibility:
- Greet and seat guests in a friendly and timely manner
- Manage reservations and coordinate with the serving staff
- Provide menus and communicate any specials or promotions to guests
- Handle customer inquiries and ensure a high level of customer satisfaction
- Maintain a clean and organized lobby area
- Assist in setting up and clearing tables when needed
Candidate Requirements:
- Proven experience as a Hostess or similar role in the hospitality industry
- Excellent communication and interpersonal skills
- Ability to work well under pressure in a fast-paced environment
- Strong organizational skills and attention to detail
- Customer-oriented approach and ability to resolve customer complaints effectively
- Flexibility to work shifts, including evenings, weekends, and holidays
1.Excellent communication skills
2. Strong interpersonal skills
3. Ability to remain calm under pressure
4. Customer service orientation
5. Organizational skills
6. Problem-solving skills
7. Multitasking abilities
8. Professional appearance and demeanor
9. Knowledge of restaurant operations and protocols
10. Team player attitude