Summary:
The Laundry Manager is responsible for overseeing all aspects of laundry operations, including managing staff, ensuring quality control, and maintaining inventory.
Job Responsibility:
- Supervise and manage a team of laundry staff, including training, scheduling, and performance evaluations.
- Ensure that all laundry processes are carried out efficiently and according to company standards.
- Develop and implement quality control procedures to maintain high standards of cleanliness and garment care.
- Maintain inventory levels and order supplies as needed.
- Handle customer inquiries, complaints, and special requests in a professional and timely manner.
- Keep abreast of new laundry technologies and trends to improve operations and efficiency.
Candidate Requirements:
- Bachelor's degree in Hospitality Management or related field.
- Proven experience in laundry operations, with at least 3 years in a supervisory role.
- Strong leadership and communication skills.
- Excellent attention to detail and organizational abilities.
- Ability to work well under pressure and in a fast-paced environment.
- Knowledge of laundry equipment and materials.
Strong leadership and management skills
2. Excellent communication and interpersonal abilities
3. In-depth knowledge of laundry operations and equipment
4. Proficiency in budgeting and cost management
5. Attention to detail and ability to maintain high-quality standards
6. Problem-solving and decision-making skills
7. Knowledge of health and safety regulations
8. Ability to train and develop staff
9. Time management and organizational skills
10. Customer service orientation