About the Role
We are looking for a fresh graduate to join the Technology & Digital Innovation Department for a one-year internship contract under Zain Youth Program.
Job Tasks and Responsibilities:
Assist in managing and monitoring company IT infrastructure (servers, networks, endpoints).
Support the setup, configuration, and maintenance of operating systems and enterprise applications.
Help implement Infrastructure as Code and configuration management (Ansible) for VM, network, and cloud resource provisioning across on-prem and Azure/M365 environments.
Support containerization and orchestration work — deploying workloads to Kubernetes/container platforms, and troubleshooting running services.
Document IT procedures, assets, and incident reports as part of knowledge base updates.
What We Need From You
A bachelor's degree in: Computer Science, Computer Engineering, Information Technology, Cyber Security, Management Information system or any related field.
Soft Skills:
Strong problem-solving and analytical thinking
Effective communication and teamwork
Willingness to learn and adapt to a fast-paced IT environment
Time management and ability to multitask
Attention to detail and commitment to quality work
Technical Skills:
Basic knowledge of Windows and/or Linux operating systems
Familiarity with networking concepts (TCP/IP, DNS, DHCP)
Understanding of Active Directory and user account management
Foundational understanding of containers, CI/CD concepts, and at least basic exposure to Kubernetes.
Knowledge of virtualization tools (e.g., VMware, Hyper-V) is a plus
Inclusive job statement:
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or are deaf) and need us to make any adjustments, changes or do anything differently during the recruitment process, please let us know through the application form.
Workplace adjustments will be made on a case-by-case basis, but some (non-exhaustive) examples include:
Providing extra time in assessments and interviews.
Providing communication support such as a sign language interpreter during the interview.
Providing interview questions in advance to the interview -this will only be considered as a reasonable accommodation for specific and verified individual requirements.
Holding the interview/assessment in an accessible building.
Holding interviews in different formats, such as over the phone or via a video call.