Equipment Processing Assistant II - Join Our Talent Pool
Qatar Aircraft Catering Company (QACC) is one of the world's largest flight catering facilities, delivering exceptional culinary experiences for Qatar Airways and its customers. Operating in a fast-paced and dynamic environment, QACC is committed to delivering the highest standards of quality, innovation, food safety, and operational excellence.
About the Role
We are seeking a dedicated and motivated Equipment Processing Assistant II to support the daily activities of a small team responsible for airline equipment processing operations. The role is responsible for coordinating and supporting the receipt, unloading, sorting, washing, inspection, packing, recycling, storage, and dispatch of airline equipment in accordance with airline specifications, food safety standards, security requirements, and operational schedules. The position also supports the integrity of the equipment supply chain by ensuring the availability of clean and serviceable equipment for uninterrupted flight catering operations and ensuring menu cards and wine lists are prepared and packed for dispatch in line with airline meal uplift requirements.
Specific Responsibilities:
Receive daily work allocations and operational instructions from the Equipment Processing Duty Supervisor.
Coordinate and monitor the activities of Equipment Processing Assistants and contract staff to ensure tasks are completed efficiently and in accordance with operational requirements.
Ensure the timely unloading and segregation of equipment received from arriving flights.
Verify equipment quantities against flight documentation and promptly report any discrepancies.
Monitor equipment washing, sorting, inspection, packing, and dispatch activities to ensure compliance with operational requirements.
Ensure all equipment meets airline quality standards before release for flight operations.
Operate and monitor automated equipment handling systems, conveyor systems, washing machines, and packing equipment as required.
Ensure equipment is packed into drawers, trays, carts, bins, and containers in accordance with flight specifications and airline requirements.
Interpret aircraft galley loading plans, meal uplift requirements, service concepts, and airline-specific specifications.
Coordinate the preparation and dispatch of menu cards, wine lists, headsets, amenity kits, and other onboard service items.
Ensure reusable equipment, menu cards, and recyclable materials are properly identified, sorted, and processed in accordance with established procedures.
Monitor stock levels of operational equipment and consumables and report replenishment requirements.
Support equipment inventories, stock counts, cycle counts, and reconciliation activities.
Report equipment shortages, breakages, damages, and losses to the supervisor in a timely manner.
Assist in investigating operational discrepancies and equipment-related incidents.
Support the achievement of flight departure timelines through effective task coordination and prioritization.
Support special flights, VIP flights, charter operations, and other operational requirements as directed.
Minimize equipment wastage through proper handling, storage, and transportation practices.
Comply with company Health, Safety, Security, and Food Safety requirements and report any incidents, hazards, or non-conformances to the supervisor.
Perform other duties related to the position as assigned to meet operational requirements.
Perform other department duties related to his/her position as directed by the Head of the Department.
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.
Join us as we dare to achieve what’s never been done before. Together, everything is possible.
High School Qualification with a minimum of 2 years of relevant experience in airline catering, food production, warehousing, logistics, hospitality, or a similar operational environment; OR
Bachelor's Degree or equivalent qualification.
Experience in equipment handling, packing, dispatch, inventory control, or related operational activities.
Basic knowledge of workplace health, safety, security, and food safety requirements
Preferred with Certification in Food Safety or HACCP Awareness.
Training inflight catering security requirements, including Search, Seal and Sign (SSS) procedures.
Basic computer literacy, including Microsoft Office and operational systems.
Knowledge of airline catering equipment, handling procedures, and operational requirements.
Knowledge of aircraft galley loading plans, meal uplift requirements, and airline service specifications.
Ability to coordinate and guide the daily activities of Equipment Processing Assistants and contract staff.
Ability to work accurately under pressure and meet operational deadlines.
Ability to safely bend, lift, push, pull, and transfer loads of up to 15 kg.
Disclaimer:This advertisement reflects a current recruitment requirement of Qatar Airways Group. Qatar Airways Group reserves the right, at any time, to amend, suspend, withdraw, or otherwise modify this recruitment process, including converting the vacancy into a talent pipeline for current or future hiring requirements. This advertisement does not constitute an offer of employment or a commitment to recruit.
About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We have grown fast, broken records and set trends that others follow. We do not slow down by the fear of failure. Instead, we dare to achieve what has never been done before.
So, whether you are creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.
How to apply
If you are ready to join a progressive team and have a challenging and rewarding career, then by uploading your CV and completing our quick application form.