· Collect keys and daily assignments before preparing trolley and sufficient equipment in order to perform designated tasks and duties efficiently and to avoid delays effectively
· Maintain and clean Guest rooms and replenish room supplies as per the Standards of Performance of the Hotel
· Maintain and clean bathrooms and replenish bathroom amenities according to the Standards of Performance and the safety standards of the Hotel
· Tidy and arrange Guest belongings when cleaning Guest rooms and bathrooms in order to ensure compliance to the Leading Quality Assurance standards of the Hotel
· Inform Valet Service to collect Guest clothes for laundry, dry cleaning or pressing in order to maintain Guest satisfaction
· Maintain and clean Guest corridors, service pantries and service areas in order to ensure a professional and organised appearance
· Report any maintenance related issues to the Engineering Department to ensure general upkeep and maintenance of facilities
· Consider Guest needs and requirements when working in public areas and Guest rooms to ensure courtesy and Guest satisfaction
· Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
· Comply with the hotel environmental, health and safety policies and procedures
- High School education or equivalent experiences.
- Preferred experience in a luxury hotel in Housekeeping.
- Have a high level of attention to detail.
- Knowledge and the ability to operate cleaning equipment.
- Ability to understand and working knowledge of English.
- Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening/overnight shifts