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Facilities Management - Estimation | Al Futtaim Real Estate | Al Futtaim Engineering

Abu Dhabi, United Arab Emirates Full-time
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Overview Of The Role:

The Showroom Sales Assistant plays a critical role in driving sales by generating enquiries, following up, and booking orders according to set targets. This role involves actively seeking out new sales opportunities, engaging with current leads and key accounts, and providing exceptional customer service. The assistant is responsible for accurate and timely completion of monthly management reports and maintaining knowledge of sanitary ware products. Success in this role requires dynamic energy and determination to meet sales targets while effectively managing client relations and demonstrating product value.

What You Will Do:

Sales Planning

Ensure high level of customer service is maintained at all times.
Record customer feedback and complaints.
Keep track of inventory.
Find new leads.
Quantified results and facts and figures reports.

Sales Target Achievement

Achieve Sales/Gross Margin Target set by the management on monthly, quarterly, and annual basis.
Generate sales enquiries to achieve an order booking strike rate of 30% of quoted enquiries based on assigned sales targets.
Produce pipeline reports monthly showing prospects.

Customer Relations and Networking

Interact and engage customers for feedback related to competitors' pricing and products.
Understand and analyze customer needs.
Negotiate and close deals, handling complaints or objections.
Gather and share customer feedback with internal teams.
Maintain and develop client network to create good prospects.

Market Knowledge

Maintain comprehensive knowledge of sanitary ware products and market intelligence.
Stay updated on industry trends and competition in the assigned territory.
Utilize market knowledge to enhance sales opportunities.

Communication and Reporting

Demonstrate AFET products and services effectively to potential customers.
Prepare and review sales performance reports.
Maintain accurate and comprehensive records and reports.
Report successful deal closures.

Required Skills To Be Successful:

Strong numerical and commercial awareness.
Excellent interpersonal and communication skills.
Ability to negotiate and close deals effectively.
Self-motivated and results-driven with the ability to work under pressure.

What Qualifies You For The Role:

Bachelor's degree is preferable; high school degree at minimum.
1-2 years of experience in sanitary wares, preferably with understanding of the regional construction industry.
Strong numerical skills with commercial awareness.
Experience with building/construction materials.
Excellent interpersonal and communication skills.
Aptitude in delivering attractive presentations.

About Al-Futtaim Retail

At Al-Futtaim Retail, we are part of a 90-year legacy built on ambition, progress and long-term vision. As one of the region’s leading retail operators, we partner with some of the world’s most trusted brands – including IKEA, ACE, Marks & Spencer and the Inditex Group – bringing global excellence to customers across MENA and Southeast Asia.

We don’t just operate stores; we shape retail experiences. From launching brands like Watsons and Kiabi to our regions for the first time, to investing in digital innovation, AI capabilities, the customer experience and loyalty platforms, we are constantly redefining the future of retail.

With over 100 nationalities spread across more than 10 countries, our strength lies in our diverse and collaborative community. Here, you’re equipped to turn your ambition into action, building the career you want, while helping us move retail forwards.

Join us and be part of The Heart of Tomorrow.