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Charging & Billing Intern

Amman, Jordan Full-time
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About the Role

We are looking for a fresh graduate to join the Technology and Digital Innovation Department for a one-year internship contract under Zain Youth Program.

Analyzing current products and services and recommending initiatives that aim to improve them as well as evaluating and delivering new products and services and supporting the implementation process.

Analyzing marketing requirements and generating related figures and statistics as well as establishing charging and billing systems’ KPIs to maintain performance of the charging and billing functions.

Work on charging and billing projects and upgrades in addition to in house projects.

Analyzing system functions and features and perform needed analysis and studies to enable these features

Performing root cause analysis for issues on charging and billing systems.

Managing the preparation of necessary documents for internal and external audits as per the set guidelines and policies as well as providing needed assistance and guidance to the auditors.

What We Need From You

The suitable candidate should have the following requirements:

Bachelor degree in Computer Science, Computer Engineering or any related field.

Technical skills:

Oracle

PL-SQL

DB programming

Software programming & shell scripting

Unix & Linux operating systems.

Soft skills:

Problem solving

Good Communication skills

Teamwork

Analytical thinking

Inclusive job statement:

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or are deaf) and need us to make any adjustments, changes or do anything differently during the recruitment process, please let us know through the application form.

Workplace adjustments will be made on a case-by-case basis, but some (non-exhaustive) examples include:

Providing extra time in assessments and interviews.

Providing communication support such as a sign language interpreter during the interview.

Providing interview questions in advance to the interview -this will only be considered as a reasonable accommodation for specific and verified individual requirements.

Holding the interview/assessment in an accessible building.

Holding interviews in different formats, such as over the phone or via a video call.