Novotel World Trade Centre is looking for Pool Bar Attendant who will be responsible for an enjoyable experience for guests at the pool area. This role combines with food & beverage service and assisting with pool activities.
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By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit class="jobad-jobdescription">Job Description
- Greet guests with a friendly, welcoming attitude and provide excellent customer service.
- Monitor the pool area to ensure safety and comfort for all guests.
- Enforce pool rules and regulations in a courteous manner.
- Set up and maintain poolside furniture, including chairs, towels, umbrellas, and tables.
- Assist guests with pool-related inquiries or concerns, offering recommendations or guidance as needed.
- Ensure the cleanliness of the pool area by picking up trash, wiping down surfaces, and ensuring proper disposal of waste.
- Take guest orders, provide recommendations, and deliver drinks promptly.
- Check guests' identification to ensure they meet the legal drinking age requirements.
- Handle cash transactions, process credit card payments, and operate the point-of-sale (POS) system.
- Monitor guest consumption and maintain responsible alcohol service standards.
- Suggest menu items, promote daily specials, or highlight seasonal offerings.
- Ensure that guests are satisfied with their drinks and services throughout their visit.
- Respond promptly to guest needs, such as providing towels, replenishing drinks, or ensuring seating arrangements are comfortable.
- Monitor pool area for any safety hazards and address any risks promptly.
- Report any accidents, injuries, or incidents to management and follow appropriate safety procedures.
- Ensure the area is compliant with health and safety regulations, including pool hygiene standards.
- Perform other duties as assigned by management.
- High school diploma or equivalent.
- Previous experience in hospitality setting is preferred.
- Ability to work in a fast-paced environment and under pressure.
- Ability to work well as part of a team.
- Willingness to work evenings, weekends, and holidays as needed.
Your team and working environment:
Diverse, young and vibrant team
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.