Advertisement
Job Summary:
As a Housekeeping Attendant you are responsible for the cleanliness of Guest rooms and public areas as instructed by Supervisors while adhering to Hotel policies and procedures.
General Duties and Responsibilities:
- Collect keys and daily assignments before preparing trolley and sufficient equipment in order to perform designated tasks and duties efficiently and to avoid delays effectively
- Maintain and clean Guest rooms and replenish room supplies as per the Standards of Performance of the Hotel
- Maintain and clean bathrooms and replenish bathroom amenities according to the Standards of Performance and the safety standards of the Hotel
- Tidy and arrange Guest belongings when cleaning Guest rooms and bathrooms in order to ensure compliance to the Leading Quality Assurance standards of the Hotel
- Inform Valet Service to collect Guest clothes for laundry, dry cleaning or pressing in order to maintain Guest satisfaction
- Maintain and clean Guest corridors, service pantries and service areas in order to ensure a professional and organised appearance
- Report any maintenance related issues to the Engineering Department to ensure general upkeep and maintenance of facilities
- Consider Guest needs and requirements when working in public areas and Guest rooms to ensure courtesy and Guest satisfaction
- Operate in a safe and environmentally friendly way to protect guests’ and colleagues’ health and safety, as well as protect and conserve the environment
- Comply with the hotel environmental, health and safety policies and procedures
- Basic understanding of housekeeping operations is an advantage.
- Degree or diploma in Hospitality Management is preferred but not mandatory.
- Hotel industry experience in housekeeping will be an advantage.
- Good communication and interpersonal skills.
- Positive attitude and willingness to learn.
- Ability to work in a team-oriented environment.
- Physically fit and able to perform housekeeping duties.