Female Hostess
Erbil, Iraq
Full Time
Customer Service & Support
Due 23/11/2026 (21 days left)
Advertisement
Job Summary
We are looking for a friendly, professional, and well-presented female Hostess to welcome guests and create a positive first impression of the restaurant. The ideal candidate should have excellent communication skills, a pleasant personality, and the ability to provide outstanding customer service.
Key Responsibilities
- Welcome guests warmly and professionally upon arrival.
- Greet customers and escort them to their tables.
- Manage table reservations and customer seating arrangements.
- Handle guest inquiries and provide information about the restaurant, menu, and services.
- Coordinate with waiters, supervisors, and restaurant management to ensure smooth service.
- Manage waiting lists during busy hours.
- Ensure the entrance and reception area are clean, organized, and presentable.
- Handle guest complaints politely and refer serious issues to management.
- Maintain a professional appearance and positive attitude at all times.
Requirements & Qualifications
- Female candidate with a pleasant and welcoming personality.
- Good communication and interpersonal skills.
- Good command of English; additional languages are an advantage.
- Previous experience as a Hostess or in customer service is preferred.
- Professional appearance and excellent personal grooming.
- Ability to work under pressure and manage busy periods.
- Friendly, organized, responsible, and punctual.
- Strong teamwork and customer-service skills.
