Operations Assistant – Haj & Omrah Project
Location: Erbil, Kurdistan Region, Iraq
Department: Projects & Operations | Work Arrangement: On-site
Department: Projects & Operations | Work Arrangement: On-site
About the Role
Galina Express is looking for an organized and
service-oriented Operations Assistant to coordinate Haj and Omrah travel
arrangements, including bookings, visas, accommodation, transportation, and
travel documentation.
Key Responsibilities
- Coordinate Haj and Omrah travel arrangements and itineraries.
- Manage flight bookings, hotel reservations, and bus transportation.
- Follow up on visa applications and travel documents.
- Coordinate with airlines, hotels, tourism agencies, and service providers.
- Maintain accurate traveler records, bookings, and payment information.
- Monitor schedules and deadlines and resolve travel-related issues.
Requirements
- Fluent in Kurdish, Arabic, and English.
- Experience in travel agencies, tourism, ticketing, hotel reservations, or visa processing.
- Good knowledge of travel documentation and itinerary planning.
- Strong organizational, communication, and customer service skills.
- Good knowledge of Microsoft Office.
- Ability to manage multiple tasks and meet strict deadlines.
- Experience in Haj and Omrah projects is a significant advantage.