Female Hostess
Erbil, Iraq
Full Time
Customer Service & Support
Due 30/11/2026 (24 days left)
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Job Summary
We are looking for a friendly, professional, and well-presented female hostess to welcome guests and create a positive first impression of our restaurant. The hostess will be responsible for greeting customers, managing reservations, organizing seating arrangements, and ensuring guests receive excellent hospitality.
Key Responsibilities
- Welcome and greet guests warmly upon arrival.
- Escort guests to their tables and present menus.
- Manage reservations and organize seating arrangements.
- Handle guest inquiries and provide information about the restaurant.
- Coordinate with waiters and restaurant supervisors to ensure smooth service.
- Manage the waiting list during busy hours.
- Answer phone calls and handle reservation requests.
- Ensure the entrance and reception area are clean and organized.
- Handle guest complaints professionally and report issues to management.
- Maintain a professional appearance and excellent customer service standards.
Requirements & Qualifications
- Previous experience as a hostess or in customer service is preferred.
- Good communication and interpersonal skills.
- Good English-speaking skills.
- Friendly, welcoming, and positive personality.
- Professional appearance and good personal hygiene.
